Terms of Service
Last updated 22 June 2026
These Terms govern your use of Skillies and agents.skillies.ai(the “Service”), operated by Skillies (“we”, “us”). By creating an account or using the Service, you agree to these Terms. If you are using Skillies on behalf of a business, you accept these Terms for that business.
1. The Service
Skillies lets you build AI agents that reply to your customers on WhatsApp, capture and qualify leads, and keep one memory per customer. Features may change as we improve the product.
2. Your account
You are responsible for your account, for keeping your login secure, and for the actions of team members you invite. Provide accurate information and keep it up to date.
3. Acceptable use
Don't use Skillies for anything unlawful, deceptive, or abusive, and don't send spam. When messaging your customers, you must comply with applicable laws and with Meta's and WhatsApp's policies, and you must have a lawful basis and the necessary consent to contact each person.
4. Customer data & consent
You own and control the customer data you bring to or collect through Skillies. You are responsible for having the rights and consents needed to process it. We act as your processor and handle that data under our Privacy Policy.
5. Billing
Paid plans and pay-as-you-go usage are billed as described at sign-up and on your billing page. Top-ups and usage are generally non-refundable once consumed. We may change pricing with reasonable notice; continued use after a change means you accept it.
6. Intellectual property
We own the Skillies platform, software, and brand. You keep ownership of your own content, agents, and customer data. You grant us the limited rights needed to operate the Service for you.
7. Service availability
We work to keep Skillies reliable but provide it “as is” and “as available,” without warranties of any kind. We are not responsible for outages or issues caused by third-party services such as WhatsApp, payment providers, or hosting.
8. Limitation of liability
To the maximum extent permitted by law, Skillies will not be liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the amount you paid us for the Service in the three months before the claim.
9. Termination
You may stop using Skillies at any time. We may suspend or terminate access if these Terms are breached or if required to protect the Service or other users. On termination, your right to use the Service ends.
10. Governing law
These Terms are governed by the laws of India, and the courts of Kerala, India have exclusive jurisdiction over any disputes.
11. Contact us
Questions about these Terms? Email ehsan@skillies.ai.